Amp Assist

About Amp Assist

A charging network earns revenue one successful session at a time. Amp Assist helps Charge Point Operators and Charger Manufacturers prevent the operational and support failures that stop those sessions from happening. For Charge Point Operators, Amp Pulse proactively identifies charger issues, resolves them remotely where possible, and escalates them with the evidence needed for faster action. Amp Nexus provides AI-first driver support across voice, WhatsApp, chat, email and ticketing, with multilingual human backup available 24/7. For Charger Manufacturers, Pulse provides proactive support across deployed charger fleets, helping identify and resolve issues before customers report them. Nexus provides AI-first technical support for their Charge Point Operator customers, with multilingual human backup available 24/7. Together, they strengthen after-sales service and give technical teams better evidence when intervention is required. Customers can deploy Pulse, Nexus or both. Amp Assist sits above the existing CPMS and support stack, so nothing needs to be replaced. Together, the operational signals from Pulse and support signals from Nexus power Amp Assist’s revenue layer for EV charging networks. By connecting these signals with market-wide availability and pricing data, Amp Assist helps operators understand where revenue is being lost, why it is being lost and what action can recover it. Building the revenue layer for charging networks.