ARM Tech Advisors

About ARM Tech Advisors

Most collections executives are upgrading tools without a clear 2yr target state. ARM Tech Advisors works with collections leaders at firms who know their operation are underperforming the leading peers but cannot pinpoint why. We help them define their target state, benchmark against peers, and close the gap through unbiased best practices gathered from 400+ executives, not vendor pitches. We talk to two collections leaders a day and dozens of vendors a month. I host the Collections Executive Community (CEC), where 400+ CXOs meet twice a month with no vendors and no selling. 30 years across GE Capital, JPMorgan, Bank of America, and Capital One. CEC members have reported far more predictive models, 2x recovery rates from virtual agents, 50% lift in text-led payment rates, 20% gains in agent productivity, and 30% reduction in most vendor costs. Book 30 minutes to benchmark your capabilities or discuss your target state: https://calendly.com/scott-hamilton-armtechadvisors/30min