Company intelligence
Armatis
We are a people, tech & data company, turning every interaction into business value.
About Armatis
For 40 years, Armatis, European expert in customer relationship and process outsourcing, has been transforming brands' ambitions into tangible and measurable results. Delivering Value, Impact, Now_ is our signature: it reflects the essence of our expertise and our promise to our clients. The underscore emphasizes that technology is at the heart of our approach, with a dynamic commitment that is constantly evolving to meet expectations and anticipate trends. We bring together nearly 10,000 talented individuals who are convinced that customers are a company's most important strategic asset. Every interaction, service, and process is designed to maximize this value. Our mission: to create value and positively impact our clients' processes by capitalizing on people, technology, and data.. We don't just connect brands with their customers; we transform every contact into a positive moment for your customers and our teams, with boldness, passion, ingenuity, and impact.
Verified activity
Signals from Armatis
3 published signals
Legal & Regulatory
Armatis notes that the telephone prospecting for B2B remains allowed in 2026.
Reported by Armatis
Research & Knowledge
Armatis published an article in the Baromètre SP2C and EY 2026 report on the importance of creating value at each interaction through AI-driven customer service.
Reported by Armatis
Research & Knowledge
Armatis published the CX Horizon 2030 study, which found that no employee interviewed would imagine a fully automated client service service by 2030.
Reported by Armatis