Company intelligence
babelforce
The flexible CCaaS platform built around enterprise voice
About babelforce
babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome. We connect voice, data, and workflows into one seamless platform – so every agent has full customer context from the very first second, every process can be updated without developer support, and every AI tool you invest in actually connects to your customers. The result: faster resolutions, smarter automation, and customer experiences that build loyalty at scale. Every datapoint is yours. Monitor, report, and audit every interaction in real time – with complete visibility across every system, every team, and every customer touchpoint. Global enterprises trust babelforce to run customer service on their own terms – without disruption, without compromise, and without limits. Ready to take control? Let's talk.
Verified activity
Signals from babelforce
6 published signals
Products & Services
babelforce released its latest AI release in early access
Reported by babelforce
Sales & Marketing
babelforce spoke with Malgorzata Pietrzak and Lisa Rentrop about Homeday's approach to NPS and team feedback.
Reported by Pierce Buckley
Presence & Recognition
babelforce is hosting an evening for senior CX leaders in Berlin next month with partners, customers, and peers.
Reported by babelforce
Sales & Marketing
babelforce Homeday closed the split voice data gap, taking service promoters from 48% to 70%
Reported by babelforce
Presence & Recognition
babelforce is hosting a webinar on how to stop keeping contact center teams and survey tools apart, featuring Pierce Buckley, Lisa Rentrop, and Malgorzata Pietrzak.
Reported by Pierce Buckley
Products & Services
babelforce released its latest AI release in early access
Reported by babelforce