BILT Incorporated

About BILT Incorporated

BILT is the leading immersive training and digital guidance platform transforming how organizations educate, enable, and support employees, technicians, partners, and customers. Global manufacturers, retailers, and service organizations use BILT to replace static manuals, PDFs, videos, and traditional training with interactive 3D experiences that help people learn by doing. Whether onboarding employees, training field service teams, guiding installers, supporting channel partners, or helping customers assemble, install, maintain, repair, and operate products, BILT delivers step-by-step guidance that improves performance, consistency, and confidence. As products and processes become more complex, organizations face growing challenges related to workforce turnover, labor shortages, support costs, and rising customer expectations. BILT helps by accelerating proficiency, reducing errors, improving first-time success rates, and standardizing knowledge across global operations. The platform supports workforce onboarding, technical training, field service enablement, dealer and distributor education, assembly and installation guidance, maintenance procedures, repair workflows, operational readiness, and product support. Organizations can deploy multilingual experiences worldwide while maintaining consistency across teams, regions, and channels. Beyond guidance and training, BILT strengthens engagement across the product lifecycle through product registration, warranty activation, maintenance support, replacement parts identification, and retention initiatives. Built-in analytics help organizations identify friction points, improve training effectiveness, optimize service delivery, and enhance user experiences. From workforce development and field service excellence to customer onboarding and product lifecycle support, BILT is helping organizations build the future of immersive learning, digital guidance, and connected product experiences.