Company intelligence
ClearlyRated
The CX Platform for AEC and Professional Service Firms
About ClearlyRated
ClearlyRated is the leading CX platform designed specifically for AEC and professional service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.
Verified activity
Signals from ClearlyRated
7 published signals
Presence & Recognition
ClearlyRated published a new episode of The CX Catalyst featuring interviews with Marketing and Client Experience Manager Alyssa Falarski discussing client surveying and client feedback at Louis Plung & Company.
Reported by ClearlyRated
Research & Knowledge
ClearlyRated published a blog post by Stephen Banbury, Vice President of Marketing, breaking down four areas AEC firms should examine when response rates start slipping.
Reported by ClearlyRated
Customers & Market
ClearlyRated found $53M in missing profits the CFO said was a conservative estimate during a collaboration with CX Pilots.
Reported by Ryan Suydam
Presence & Recognition
ClearlyRated is hosting a new episode of AI Advantage featuring Baker Nanduru and Jeremy Guttenplan.
Reported by ClearlyRated
Research & Knowledge
ClearlyRated published a blog exploring the six dimensions of project health and how AEC firms can build a more complete picture of project performance.
Reported by ClearlyRated
Presence & Recognition
ClearlyRated released a new episode of AI Advantage featuring CEO Baker Nanduru and Founder Christopher Parsons discussing knowledge management in the AI era for AEC firms.
Reported by ClearlyRated
Presence & Recognition
ClearlyRated featured Baker Nanduru and Christopher Parsons discussing the challenge of preserving judgment and institutional knowledge when firms become more dependent on senior expertise.
Reported by ClearlyRated