Company intelligence
Customer-Led Growth Forum
Helping B2B SaaS CEOs & their teams convert measurable results for customers into profitable revenue for their company.
About Customer-Led Growth Forum
We have a simple purpose: Improve the performance of B2B SaaS companies and their customers. Based on a simple premise: Selling and delivering measurable results for customers drives profitable growth for your company. And we're here to help with: - Free tools, guides and templates - Case studies - Assessments - Webinars and podcasts - Training - Leadership coaching - Events - An online forum - Community of practitioners
Verified activity
Signals from Customer-Led Growth Forum
2 published signals
Research & Knowledge
Customer-Led Growth Forum measured the correlation between NPS and retention across more than 130,000 customers, finding a statistically insignificant correlation of r ≈ 0.01.
Reported by Greg Daines
Presence & Recognition
Customer-Led Growth Forum joined Alex Raymond on the Account Management Secrets podcast to discuss customer satisfaction, retention, and the reverse correlation between satisfaction scores and customer retention.
Reported by Greg Daines