clixifix® (Part of SmartCraft)

About clixifix® (Part of SmartCraft)

clixifix® is a digital aftercare and defect management platform for new-build homes. We help housebuilders, housing associations, councils and principal contractors manage post-handover defects, customer communication and contractor workflows - all in one place. By replacing emails, spreadsheets and phone calls with a single, structured system, clixifix® gives teams clear visibility, accountability and control over aftercare. Defects are logged, tracked and resolved efficiently, while residents and contractors stay informed every step of the way. Built on over a decade of real-world use across the UK, clixifix® helps organisations: - Improve customer experience and communication - Reduce admin and repeat site visits - Track performance and KPIs with confidence - Create a clear audit trail for compliance and reporting clixifix® is part of the SmartCraft Group, supporting better quality, better data and better outcomes across the construction lifecycle.