Cloudwater Systems

About Cloudwater Systems

Cloudwater is a specialist software company serving the UK competitive water and wastewater retail market. Our flagship platform, Cloudwater Edge, is a modern end-to-end SaaS solution that enables retailers to manage the full operational lifecycle — from market pricing and customer quoting, through to billing, settlement, broker management, and regulatory compliance. The UK water market is uniquely complex, with demanding requirements around MDS data quality, D-flows, trade effluent charging, cross-border operations, and auditability. Edge has been purpose-built to meet these challenges, replacing fragmented legacy systems and spreadsheet-led processes with a single integrated platform. Cloudwater Edge helps retailers to: Improve billing accuracy and customer outcomes Reduce operational risk and manual processing Scale efficiently across portfolios and acquisitions Maintain compliance with market rules and assurance expectations Modernise their technology stack with secure, cloud-native architecture In short, we provide the digital backbone that allows competitive water retailers to operate with confidence, efficiency, and control. If you’d like to discuss modernising your retail operations, we’d be delighted to connect.