Company intelligence
Credit Services Association
The only National Trade Association in the UK for companies active in the debt collection and debt purchase industry.
About Credit Services Association
The Credit Services Association (CSA) is the sole national trade association in the UK representing organisations in the debt collection and purchase industry. Our members collectively employ over 9,500 professionals and manage over £35 billion in consumer debt across nearly 39 million accounts, returning more than £3.2 billion annually in collections. In addition, they oversee over £10 billion in commercial debts across approximately 3.2 million commercial accounts. Our diverse membership serves a wide array of creditors, including banks and utility companies, and includes specialist entities such as tracing agencies and law firms.
Verified activity
Signals from Credit Services Association
6 published signals
Presence & Recognition
Credit Services Association is hosting the UK Credit & Collections Conference (UKCCC) on Thursday 10 September for a plenary discussion on consumer trust, FCA perspectives, governance, model risk, commercial realities, and future workforce roles.
Reported by Credit Services Association
Presence & Recognition
Credit Services Association featured speakers from PayPlanPayPlan, StepChange Debt Charity, and The Insolvency Service discussing insolvency reforms, debt relief developments, and policy changes affecting the sector.
Reported by Credit Services Association
Presence & Recognition
Credit Services Association is hosting an expert discussion on Thursday 10 September at the UKCCC 2026 event to explore complaints volumes, redress liabilities, regulatory expectations, AI in complaints management, and operational reform.
Reported by Credit Services Association