Company intelligence
Customer Success Collective
Connecting and empowering passionate customer advocates. Click ‘Sign Up’ below to join our Slack Community.
About Customer Success Collective
Customer Success Collective is a global community where everyone from junior customer success managers, to chief customer officers can network, learn and grow. Our mission is very simple: to enable people in the customer success profession to provide nothing less than pocket ace performances. From the broader strategies to the day-to-day, we're your go-to resource for all things customer success, and our bread and butter is ensuring not just you – but the customer success industry as a whole – is the best it can be and receives the recognition it deserves. Click “Sign Up” above to join our Slack group and meet a growing community of like-minded customer success professionals out to make a difference.
Verified activity
Signals from Customer Success Collective
7 published signals
Presence & Recognition
Customer Success Collective is returning to San Francisco in just a few weeks with its flagship co-located summits on September 22 and 23, and September 24.
Reported by Customer Success Collective
Presence & Recognition
Customer Success Collective announced that Steve Frost and Brooke Mayden from Certinia are running a live session on a staged framework for tying everyday customer success work to the ROI numbers leadership trusts on September 30.
Reported by Customer Success Collective
Presence & Recognition
Customer Success Collective hosted Customer Support Summit on October 15 featuring nine sessions and one theme running through all of them: support is growing up.
Reported by Customer Success Collective
Products & Services
Customer Success Collective built a certification to help customers prove their AI CS expertise, apply AI across onboarding, adoption, health, retention, and expansion, and tie every initiative back to measurable revenue impact.
Reported by Customer Success Collective
Products & Services
Customer Success Collective launched a brand new AI certification specifically designed for customer success pros taught by expert operators from Microsoft and Cisco.
Reported by Customer Success Collective
Presence & Recognition
Customer Success Collective is hosting an evening event in London on October 15 at Bubba Oasis hosted by Chinelo Diejomaoh, Senior CSM at ComplyAdvantage, featuring a theme on Friction, failure, and fit.
Reported by Customer Success Collective
Presence & Recognition
Customer Success Collective announced that Steve Frost and Brooke Mayden from Certinia are running a live session on the staged framework for proving customer success value on September 30.
Reported by Customer Success Collective