Company intelligence
Gainsight
About Gainsight
Gainsight is the retention engine behind the world’s most customer-centric companies. The Gainsight platform orchestrates the customer journey from onboarding to outcomes. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection and success for their customers. Learn more at www.gainsight.com.
Verified activity
Signals from Gainsight
11 published signals
Customers & Market
Gainsight achieved a 29 reduction in cancellation rates across its 100K customers.
Reported by Chuck Ganapathi
Presence & Recognition
Gainsight is hosting an AMA on September 10 featuring Jon Wishart
Reported by Jenny Weigle-Bonds
Presence & Recognition
Gainsight shared the story of Jon Honari, Lisa Winship, and the team at LastPass achieving a 29 reduction in cancellation.
Reported by Chris Dalton
Products & Services
Gainsight is building AI embedded directly into the products where people are already doing the work to remove friction.
Reported by Katy Bone
Presence & Recognition
Gainsight won Salesforce Headless 360 ISV Partner of the Year
Reported by Brady Bluhm
Presence & Recognition
Gainsight participated in the Unchurned episode discussing AI native services and its importance to the company.
Reported by Josh Schachter
Presence & Recognition
Gainsight dropped the Pulse Europe 2026 agenda featuring sessions by Seán Reid, Hayes Thompson, Kat Bond Spurden, Anita Hæhre, and Steve Taylor.
Reported by Zachary Hall
Presence & Recognition
Gainsight employee Jake Saper and Josh Schachter geeked out about the history of AINS (AI Native Services) in an unplugged conversation.
Reported by Josh Schachter
Presence & Recognition
Gainsight employee Jake Saper published an essay in 2024 titled "The Death of Deloitte" in which he received a cease-and-desist letter.
Reported by Josh Schachter
Presence & Recognition
Gainsight was recognized by Salesforce as one of their 2027 Partners of the Year.
Reported by Matt Dichter
Products & Services
Gainsight launched Gainsight Headless, which allows CS teams to leverage AI while taking advantage of rich customer context built in Gainsight.
Reported by Matt Middleton