Generated Health

About Generated Health

Florence is clinically validated, automated care management that helps health plans, risk-bearing providers, and value-based care organizations improve outcomes while extending the capacity of their care teams. Delivered through proactive, two-way SMS, Florence helps patients stay connected to care between visits. She finds and re-engages patients who have fallen out of care, closes care gaps, prepares patients for appointments, supports chronic condition management, identifies barriers and emerging risks, and helps patients take the next right step in their care. For care teams, Florence acts as a care team multiplier. Clinically validated protocols automate routine outreach and ongoing conversations, while intelligent inbound technology interprets patient responses, prioritizes needs, and surfaces actionable insights so staff can focus their time on the patients who need human intervention. The result is greater reach and better outcomes - all without increasing headcount. Built on 10+ years of real-world clinical use, 40M+ patient interactions, and 100+ independent clinical studies, Florence helps healthcare organizations turn patient engagement into measurable clinical and operational outcomes.