Company intelligence
delight.ai
Meet Delight, your branded AI concierge
About delight.ai
Delight.ai is the branded AI concierge that helps every customer feel seen, remembered, and cared for. Powered by Sendbird, it combines memory, personalization, presence, and trust to deliver experiences that feel truly personalized, always present, and deeply human. By remembering every customer and understanding their intent, Delight.ai creates personal and purposeful interactions that strengthen customer loyalty, increase engagement, and drive revenue — all while maintaining the control, observability, and reliability enterprises expect.
Verified activity
Signals from delight.ai
10 published signals
Research & Knowledge
delight.ai conducted a survey of 1,000 U.S. consumers on AI-powered customer service to find that 83% blame your brand.
Reported by delight.ai
Presence & Recognition
delight.ai is hosting Industry Dive on September 9, 2026, at 11 AM PT and 2 PM ET, featuring Charles Studt (CMO) and LeighAnne Manwiller (PMM, author of From AI Hype to AI Readiness.
Reported by delight.ai
Presence & Recognition
delight.ai is attending the Travel & Hospitality CX Exchange event at the Hilton Syon Park for 24 hours.
Reported by Peter Warren
People
delight.ai hired Abhi Jothilingam as the Paid Acquisition and Growth lead.
Reported by delight.ai
Presence & Recognition
delight.ai is exhibiting at Booth D12 at Shoptalk Fall from September 29 to October 1.
Reported by delight.ai
Presence & Recognition
delight.ai hosted a Spark Korea Recap webinar in Korea with 370+ people tuning in live.
Reported by delight.ai
Research & Knowledge
delight.ai broke down 5 patient engagement platforms, including UpToDate, Orion Health, Veradigm FollowMyHealth, Upfront Healthcare, and delight.ai, to evaluate which ones solve for the Connect, Support, Continue gap in consumer health brands.
Reported by delight.ai
Presence & Recognition
delight.ai is attending the Engage Customer Summit in London from October 7 to 8.
Reported by Peter Warren
Products & Services
delight.ai built an interactive retail AI blueprint that lets retailers explore where an AI concierge could create the most value for their business and provides a tailored impact report based on inputs.
Reported by Peter Warren
Partnerships
delight.ai and CJ CGV are working together to help cinema brands understand customers and build experiences beyond the big screen.
Reported by delight.ai