Guestway

About Guestway

Guestway is an all-in-one platform that seamlessly integrates with your PMS to enhance guest communication, streamline operations, and accelerate growth. With smart tools like a unified inbox, guest app, and automated cleaning management, it’s purpose-built by property managers to help you scale easier. Our platform spans three core solution areas: Guest Journey Deliver seamless stays from booking to checkout. 1. Unified AI inbox: consolidates all messages from OTAs, WhatsApp, E-mail and direct booking website in one place. 2. Automated Messaging: configure personalized messages triggered by conditions such as length of stay, booking lead time, or channel. Send the right communication at the right moment, from booking confirmations to check-in instructions and beyond. 3. Guest App: a personalized web app created for each reservation. That gives your guests all the information they need in one place, reducing questions and enhancing the overall stay experience by controlling the IoT devices in the room (smart lights, locks, A/C, ..). 4. Review Center: a centralized dashboard designed that allows you to track the performance of your properties and answer guest reviews efficiently. Smart Operations Put your operations on autopilot. 1. Multi-Calendar View: manage all listings, reservations, and cleaning schedules in one clear, consolidated calendar. 2. IoT Integrations: control smart locks, climate, and energy systems, all from one place. 3. Cleaning Management: automate scheduling, reduce errors, and keep teams in sync in real time. 4. AI Operations Center (coming soon): proactively detect, prevent & resolve issues . Business Intelligence Our built-in analytics provide real-time insights into performance, pricing strategies, guest behavior, and operational trends.