Company intelligence
Extend
Behavior-based Shopper Operations
About Extend
Extend helps brands turn shopper behavior into operational and financial advantage. Our platform transforms post-purchase customer data into real-time intelligence, allowing merchants to dynamically tailor policies and experiences across delivery, returns, exchanges, and product protection. By differentiating customers based on value and risk, Extend helps brands reward their best customers, reduce fraud and abuse, protect margins, and increase lifetime value — without manual intervention. Extend is backed by strategic investors including SoftBank, PayPal, AMEX, and Nationwide at a valuation exceeding $1.5 billion. We partner with more than 1,200 leading manufacturers and retailers including Peloton, Tonal, Casper, Sonos, Michaels, Ashley Furniture, Oura, Live Tinted, and Lalo. Founded in 2019, Extend is headquartered in San Francisco, California. Learn more at Extend.com.
Verified activity
Signals from Extend
4 published signals
Presence & Recognition
Extend organized and showed up to make a difference in our communities last month.
Reported by Bill Collins
Presence & Recognition
Extend employees planted trees, boxed food, made sandwiches, and made it all the way to Africa to give back
Reported by Extend
Research & Knowledge
Extend published a blog post for the Home Furnishings Association detailing the modern claims process for furniture retailers.
Reported by Extend
Presence & Recognition
Extend attended a social event hosted by the Food Bank of the Rockies with Aaron Sullivan, Bailey Austin, and Coby Kabili.
Reported by Nicole Bolt