HERA by Hotel ResBot

About HERA by Hotel ResBot

A hotel enquiry can trigger a dozen steps before it becomes a booking. HERA works directly within the email and communication tools Reservations and Groups & Events teams already use, helping them respond faster, create beautiful, on-brand offers and turn more enquiries into direct bookings. Powered by NLP and RPA, HERA understands incoming requests and helps teams handle the work that follows, from checking availability and preparing offers to managing bookings, guest communication, credit-card details and group business. What can take several minutes manually can be completed in just a few clicks, with time savings of up to 70%. HERA connects with PMS, CRS, booking engines, channel managers and other systems hotels already use, bringing the workflow together across the existing technology stack. As a cobot, HERA keeps your team in control, allowing them to decide what gets automated and where human input matters. Today, HERA supports hundreds of hotels worldwide, with its capabilities continuously expanding.