Inquio

About Inquio

See what your bot is getting wrong. Your chatbot or voicebot can have great dashboards, high containment, and thousands of successful conversations—and still frustrate customers. Inquio analyzes customer conversations at scale to uncover what traditional bot metrics miss. We identify: • Incorrect and irrelevant answers • Unresolved conversations and hidden friction • Customer frustration and satisfaction signals • Recurring issues and emerging trends • Safety, compliance, and AI incidents • Sales opportunities and retention signals • Opportunities to improve automation No predefined list of problems. No manual sampling of a few conversations. Inquio analyzes what customers actually say and surfaces the issues that matter—including the ones you weren't looking for. Built for teams responsible for customer experience, support, operations, and conversational AI. See what your bot is getting wrong. Fix what matters.