Company intelligence
insight6
Helping businesses transform by delivering exceptional customer experiences.
About insight6
insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland. We are the customer experience experts working with more than 1000 companies. We measure, through our range of CX products, the entire end-to-end customer journey. The Customer Experience is now the number one business differentiator, making it more important than ever that you provide the best possible service to your customers. Our team of Customer Experience Directors (CXD) have a broad range of knowledge and over 615 years of experience improving industry-leading businesses in a variety of sectors. Each CXD has a fantastic knowledge of their local region meaning they can help you to benchmark your business against others within your sector and area. With our unique icx6 model we can partner you to map, train and motivate your team to provide an unforgettable customer experience.
Verified activity
Signals from insight6
6 published signals
Presence & Recognition
insight6 reports that CXCS Commercial achieved a client NPS of 89, an employee NPS of 74, and tripled Google Reviews in the last six months with Customer Experience Review scores reaching 80% to 90%
Reported by insight6
Presence & Recognition
insight6 Ireland employee Eddie Stack joined the judging panel for the Irish CX Impact Awards 2026
Reported by insight6
Research & Knowledge
insight6 published a new Admissions Experience Advantage guide exploring how independent schools can strengthen the admissions journey, improve enquiry handling, and turn more interest into action.
Reported by insight6
Legal & Regulatory
insight6 awarded CXCS Commercial and its sector the insight6 CX Excellence Mark for achieving a client NPS of 89 and being the first organisation in its sector nationally.
Reported by insight6
Presence & Recognition
insight6 CEO Jonathan Winchester is joining the judging panel for the Business Buzz - Local Business Networking Awards this year
Reported by insight6
Research & Knowledge
insight6 published a case study showing how the company helps education providers better understand student experiences and turn insights into action.
Reported by insight6