Company intelligence
iTSM Group
Inspiring & Tailored Service Mastery
About iTSM Group
The iTSM Group consists of iTSM Consulting GmbH, founded in 2000, as the parent company, and its wholly-owned subsidiaries iTSM-Solutions GmbH, iTSM Trusted Quality GmbH, Trusted Quality GmbH in Austria, Softpoint Trusted Quality GmbH in Austria, Trusted Quality Switzerland GmbH, Trusted-Quality-srl in Romania, Trusted Quality B.V. in the Netherlands and Pragmatix GmbH. All units of the iTSM Group master the essential impact dimensions of digitization and bundle them into a holistic positive service experience in order to increase customer satisfaction, enable differentiation in the service experience and optimize service costs. iTSM Consulting GmbH is headquartered in Bodenheim near Frankfurt am Main. The iTSM Group guarantees the complete mastery of all requirements related to the provision and management of services and service processes in your company. iTSM stands for an Inspiring and Tailored Service Mastery.
Verified activity
Signals from iTSM Group
4 published signals
People
iTSM Group employee Jennifer Schmidt moved into the Content Strategy and Development Manager role after starting as a Junior Marketing Expert.
Reported by iTSM Group
Presence & Recognition
ITSM Group hosted a Business Breakfast with Lomnido and Deepweave on October 9th in Zoku Vienna, presenting AI and network analysis to uncover hidden causes of delays in ITSM tickets, transfers, and communication patterns.
Reported by iTSM Group
People
iTSM Group congratulated Julia Seifert on her 10-year company anniversary.
Reported by iTSM Group
Products & Services
iTSM Group developed a comprehensive solution for event attendees and organizers featuring 25+ functions including registration, calendar, badges, and a live demo.
Reported by iTSM Group