Company intelligence
Level AI
The AI with the most customer experience.
About Level AI
Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer. Every function learns from the same customer conversation data. Coaching plans reflect what QA scores surface, Product see the same friction patterns Operations sees, and the business comes together to deliver a unified, intelligent customer journey. Companies like Wayfair, Smartsheet, Chime, Gusto and SwissRe trust Level AI to deliver efficient, high-quality, customer experiences while elevating customer strategy.
Verified activity
Signals from Level AI
14 published signals
Presence & Recognition
Level AI wrapped up a hackathon in its India office, bringing up to 24 hours to improve products and bring ideas to life.
Reported by Level AI
Products & Services
Level AI launched native outbound capabilities for Level AI Virtual Agent designed to eliminate dead air and improve customer outreach.
Reported by Level AI
Presence & Recognition
Level AI will be speaking at the Customer Connect Expo on Wednesday about what actually drives growth with existing customers.
Reported by Rob Dwyer
Presence & Recognition
Level AI will be recording CX in the Wild podcast episodes on-site with Dennis Wakabayashi.
Reported by Rob Dwyer
Presence & Recognition
Level AI will be leading a seminar in the CX Theater on Thursday at 11 am evaluating agentic tools.
Reported by Rob Dwyer
Presence & Recognition
Level AI will be dropping by booth 312 at the Customer Connect Expo to chat with the team and enter a raffle to win a MacBook Neo.
Reported by Rob Dwyer
Presence & Recognition
Level AI will be attending the Customer Connect Expo in Atlanta.
Reported by Rob Dwyer
Presence & Recognition
Level AI is stopping by booth 312 for a live demo from Matt Chabrier or Gregory Links.
Reported by Level AI
Presence & Recognition
Level AI is entering an on-site raffle to win a MacBook Neo.
Reported by Level AI
Presence & Recognition
Level AI is attending The Connect Expo Series in Atlanta next week.
Reported by Level AI
Presence & Recognition
Level AI is attending Rob Dwyer's seminar titled Moving beyond insight fatigue: How CX operators should evaluate agentic tools on Thursday, September 10th at 11:00am.
Reported by Level AI
Partnerships
Level AI worked with Uown Leasing to deliver a shared standard for how customers should be treated across project phases.
Reported by Level AI
Presence & Recognition
Level AI is attending the The Connect Expo Series in Atlanta.
Reported by Erica Moore
Presence & Recognition
Level AI podcast host Rob Dwyer interviewed Director of Customer Success at ChargePoint, Matthew Medina, about hiring mistakes and the role of CX Innovators.
Reported by Rob Dwyer