Company intelligence
NiCE Cognigy
We are revolutionizing the customer service industry, creating AI Agents for your Contact Center
About NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI through orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. Built on the world’s leading Conversational AI platform, Cognigy.AI delivers next-gen customer service through solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. With dozens of pretrained skills and Agentic AI capabilities, the platform seamlessly integrates into enterprise systems. By leveraging memory and context, NiCE Cognigy's AI Agents provide hyper-personalized interactions and strengthen customer relationships. Agentic AI also fosters collaboration between AI and human agents, giving them superpowers to deliver exceptional service. More than 1,250 global brands, including Bosch, E.ON, ERGO, Carglass, Henkel, DHL, Lufthansa Group, Nestlé, Mercedes-Benz and Toyota, trust NiCE Cognigy and its vast partner network to deliver measurable outcomes. Recognized by Gartner, Forrester, and IDC, we continue to lead the market in enterprise AI for CX; secure, scalable, and partner-first. For more information and to book a demo visit: www.cognigy.com Follow us on LinkedIn: https://www.linkedin.com/company/cognigy
Verified activity
Signals from NiCE Cognigy
14 published signals
Research & Knowledge
NiCE Cognigy published a LinkedIn post by Rukmin Ramsuchit of NiCE Cognigy breaking down how SolarEdge Technologies is approaching the shift from adding AI to customer service and rethinking how service works.
Reported by Kara Vest
Products & Services
NiCE Cognigy launched Agentic Building for CX AI, powered by its new open-source Agent Plugin, which plugs coding assistants like Claude Code, Cursor, or ChatGPT straight into the build loop to create, test, improve, and deploy without leaving the tools your team already uses.
Reported by Gavin Paxton
Customers & Market
NICE Cognigy achieved 80% less time spent searching for answers for Bosch Mobility by using an AI chatbot to surface technical product information on demand.
Reported by Falko Burmeister
Products & Services
NiCE Cognigy AI Agents are used by Toyota to turn routine warning lights into booked service appointments automatically and on the driver's terms.
Reported by Falko Burmeister
People
NiCE Cognigy is hiring three new Graphic Design roles for startups building AI agents for recruiting, agency building brands and products for top-tier startups, and $11B startup replacing call centres with AI speech.
Reported by Peter Vdovin
Presence & Recognition
NiCE Cognigy is hosting Dreamforce in San Francisco this year with live AI demos, conversations about the agentic era, and opportunities to see AI-first CX in action.
Reported by Kara Vest
People
NiCE Cognigy is hiring three new Product Design roles for AI-first startup building the next-level social media for Gen Z, Symbiotic Crypto infrastructure company with $34M in funding, and Global FinTech with over 4M clients in 37 markets.
Reported by Peter Vdovin
Presence & Recognition
NiCE Cognigy hosted its first FDE team gathering with 25 people from across the globe, developers and strategists, to discuss building AI Agents and customer experiences.
Reported by Sascha Wolter
Customers & Market
NICE Cognigy achieved 80% less time spent searching for answers, 12,000+ logged conversations, and 99% success rate across agentic conversations for Bosch Mobility.
Reported by David Leitner
Partnerships
NiCE Cognigy partnered with Concentrix to help businesses move beyond automation into real transformation
Reported by Kara Vest
Research & Knowledge
NiCE Cognigy published a read from the team on what governed AI means for healthcare organizations.
Reported by Steven Van der Wijk
Presence & Recognition
NiCE Cognigy is attending Finovate Fall at Booth #301 to discuss orchestrating AI across customer interactions, employees, workflows, and enterprise systems.
Reported by Amanda Miller
People
NiCE Cognigy hired 12 new Product Design jobs, 12 new Graphic Design jobs, and 15+ new candidates across design and engineering.
Reported by Peter Vdovin
People
NICE Cognigy appointed Tomasz Korczynski as Senior Account Executive, Poland and CEE.
Reported by Tomasz Korczynski