Company intelligence
Parlance
Hundreds of health systems nationwide rely on Parlance conversational AI solutions to accelerate patient access to care.
About Parlance
The voice is a powerful tool. We believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with everyday. At Parlance, we use conversational AI to modernize and improve every caller’s journey by empowering organizations to harness the power of voice. We enable your customers to speak naturally and connect quickly when they call on the phone. Over 25 years of expertise in healthcare, enterprise and education have taught us that technology alone doesn't guarantee our success or yours. Instead, success comes from forging strong partnerships – knowing your organization, understanding your challenges, and supporting your goals. As a managed service, Parlance offers not only industry-leading technology, but a team of passionate professionals who guarantee ROI.
Verified activity
Signals from Parlance
7 published signals
Products & Services
Parlance closes the gap between patient calls and live agent responses by passing everything shared the first time along to an agentic AI in healthcare contact center.
Reported by Parlance
Presence & Recognition
Parlance Regional Account Director Annmarie Block made a connection after her own knee replacement regarding AI vendors for healthcare systems.
Reported by Parlance
Customers & Market
Parlance voice AI started answering and routing patient calls at Collaborative Health Partners, resulting in hold times dropping out of the top 5 complaints entirely.
Reported by Parlance
Customers & Market
Parlance shared a story from Valerie Daugherty and Katie Cardarelli at HCCT 2026 detailing how Parlance voice AI reduced hold times and improved patient satisfaction at Collaborative Health Partners.
Reported by Parlance
Customers & Market
Parlance's in-house team guides, directs, and creates resources for vendors to ensure a traceable path from vendor activity to qualified ICP opportunities.
Reported by Alexandra Karasic
Presence & Recognition
Parlance was called out by Bain & Company as an example of conversational AI reducing administrative burden and improving patient experience.
Reported by Parlance
Research & Knowledge
Parlance CEO Scott D'Entremont shares the 5 questions to put on the table before any contract is signed for voice AI partners in 2026.
Reported by Parlance