Company intelligence
Plaza Premium Group
The global leader in integrated, 360° airport hospitality experiences and passenger service solutions.
About Plaza Premium Group
Together, We Make Travel Better. As the global leader in airport hospitality, we have revolutionised the airport experience to meet travellers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience. In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate. Our promise to you: - We will respect and value your background and perspectives - We will work together with integrity - We will share our incredible pride for our job, company and industry What we ask of you: - Bring passion to all that you do - Listen, move fast and think innovatively - Speak up, have ideas and share them - Believe in customer service, and treating every person with kindness Who are we: Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business. From the joy of arrival to the wave of goodbye, we’ll light the way.
Verified activity
Signals from Plaza Premium Group
14 published signals
Presence & Recognition
Plaza Premium Group returned to ACI World - Airports Council International Airport Experience Summit for another year, hosted by iGA Istanbul Airport.
Reported by Plaza Premium Group
Products & Services
Plaza Premium Group introduced ALLWAYS at London Heathrow, an end-to-end meet & assist service pairing travellers with personal assistants across terminals.
Reported by Plaza Premium Group
Presence & Recognition
Plaza Premium Group leaders took to the stage at the ACI World - Airports Council International Airport Experience Summit 2026 to share insights on shaping the future of the passenger journey.
Reported by Plaza Premium Group
Presence & Recognition
Plaza Premium Group Senior Vice President of EMEA, Oklahoma Küfeci, spoke at a panel discussing key takeaways from the Global Traveller Survey.
Reported by Plaza Premium Group
Presence & Recognition
Plaza Premium Group Director of Strategic Initiatives & Business Development, Mira Al-Hmoud, moderated the panel Strategies to Reduce Travellers' Stress.
Reported by Plaza Premium Group
People
Plaza Premium Group appointed Chef Humayu Tajak as Executive Chef at Plaza Premium Lounge London.
Reported by Plaza Premium Group
Presence & Recognition
Plaza Premium Group shared the Chef Series: Flavours in Transit campaign featuring Chef Humayu T. and his signature Beef Cottage Pie at Plaza Premium Lounge London Gatwick.
Reported by Natalie Solebo
Products & Services
Plaza Premium Group launched two distinct lounge concepts at Helsinki Airport in the Non-Schengen area near Gate 40, including Plaza Premium Lounge Aurora and Plaza Premium Lounge Lumi.
Reported by Plaza Premium Group
Presence & Recognition
Plaza Premium Group's Founder and CEO Datuk Wira Song Hoi See will deliver a keynote presentation titled Reimagining the Passenger Journey Through Airport Hospitality at the inaugural PTE Asia (Passenger Terminal Expo Asia) on 23 September in Singapore.
Reported by Plaza Premium Group
Products & Services
Plaza Premium Group expanded its presence at Helsinki Airport with the launch of Plaza Premium Lounge Lumi and Plaza Premium Lounge Aurora in the non-Schengen area.
Reported by Natalie Solebo
Products & Services
Plaza Premium Group unveiled two brand-new lounges at Bangkok Suvarnabhumi Airport, Plaza Premium First and Plaza Premium Lounge.
Reported by Plaza Premium Group
People
Plaza Premium Group appointed Diana Borchard as Area General Manager in Chile, based in Santiago, overseeing the launch of five VIP lounges at Arturo Merino Benítez International Airport opening across 2026 and 2027, and the rollout of the bespoke ALLWAYS Meet & Assist service.
Reported by Plaza Premium Group
Presence & Recognition
Plaza Premium Group's global digital membership and travel rewards platform Smart Traveller has been awarded Silver for Best User Experience and Bronze for Best Use of Mobile at the Loyalty & Engagement Awards Singapore 2026.
Reported by Plaza Premium Group
Presence & Recognition
Plaza Premium Group Senior Vice President of EMEA, Okan Küfeci, will join the ASQ Forum as a panelist during the upcoming Airport Experience Summit Programme by ACI World - Airports Council International.
Reported by Plaza Premium Group