Company intelligence
RFI Global
We empower financial service companies with intelligence
About RFI Global
RFI Global is the only global data and insights company focusing exclusively on financial services. We empower financial service leaders with the market intelligence they need to drive innovation and accelerate growth. Combining decades of proprietary data, deep industry expertise and a unique hybrid market research methodology tailored to each client, we deliver comprehensive insights, competitive assessments and strategic opportunities across customer acquisition, retention tactics, pricing and beyond. Our syndicated surveys provide an in-depth understanding of the behaviours, attitudes and needs of consumers, households and businesses with regards to financial services around the world. In October 2025, RFI Global acquired iSky Research. By combining iSky’s deep expertise in digital user experience with RFI Global’s survey-led consumer intelligence, we now offer a truly holistic view of the financial services customer experience. This enables our clients to understand not only what customers do, but why they do it, and how to design better, more effective experiences in response.
Verified activity
Signals from RFI Global
11 published signals
Presence & Recognition
RFI Global's Dan Latimore joins Yonatan Lavi on Frontlion's Service Experience Podcast to discuss customer expectations, human interaction in financial services, and the importance of physical locations in a digital banking world.
Reported by RFI Global
Research & Knowledge
RFI Global conducted a webinar featuring Mark Donohue to reveal the world's top 20 banking apps ranked using the Voice of the Customer methodology informed by over 5,000 customer interviews.
Reported by RFI Global
Research & Knowledge
RFI Global published new survey insights exploring what UK consumers want from their financial providers, covering onboarding, fraud management, and complaint resolution.
Reported by RFI Global