ServiceChannel

About ServiceChannel

ServiceChannel helps facilities and operations teams deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel's leading AI-powered facilities management platform. With it, our customers go from reactive overload to strategic impact, with visibility, control, and peak performance across locations, assets and service providers. ServiceChannel is used to manage 500,000+ locations in 74 countries. Brands can achieve up to 50% faster service, 30% lower costs, and 30% better quality work. Our Service Provider Marketplace, helps you source top providers in every market, among over 70,000+ providers, based on proven performance. You can optimize for the metrics you care most about, such as speed and cost. For brands that need more day-to-day support, ServiceChannel Managed takes care of facilities operations, so you can focus on your customers and growing your business, while our experts deliver great outcomes. Key Facts: * 74 countries * 500,000 locations * $6B annual spend processed * 600 leading brands globally * 5 of 5 most profitable retailers in America * 4 of 10 fastest growing restaurants in US Industries Served: • Retail • Restaurants • Convenience Stores • Grocery/Supermarkets • Hotels • Finance/Banking/Credit Unions • Healthcare/Urgent Care • Storage & Logistics • Unmanned Assets • Government/Municipal Properties • Educational Institutions • Transportation • Housing & Property Management • Supportive & Community-Based Housing