Company intelligence
Smaply
Journey Management without the complexity: easy-to-use, flexible, scalable. Turn insights into actionable strategies.
Technology, Information and Internet
Innsbruck, AT
15 employees
3 public signals
About Smaply
Smaply: journey mapping with increased flexibility, customizability, and Journey Management functionality. Smaply is the tool to create and manage customer journeys and analyze the customer experience, step by step.
Verified activity
Signals from Smaply
3 published signals
Products & Services
Smaply is launching a new podcast titled This is Journey Management, focusing on Service Design at scale and customer experience.
Reported by Marc Stickdorn
Research & Knowledge
Smaply wrote up the full lane stack for a journey map, including which rows to include, how many a map can carry, and when to delete one.
Reported by Smaply
Research & Knowledge
Smaply reviewed journey maps and noted that rows are the decision points that get revisited in workshops.
Reported by Marc Stickdorn