Agency Operators: Level Up experienced a COO terminating a senior strategist for underperforming at 34 billable hours a week, with utilization reports benchmarked against a 40-hour work week.
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An agency COO was about to terminate a contractor senior strategist for "underperforming" at 34 billable hours a week. She was actually working at 105% of real capacity.…
Company
Agency Operators: Level Up
Helping agency owners install Operational Excellence so they can have fewer client fires and less stress.
- Industry
- Operations Consulting
- Location
- Fort Lauderdale, US
- Company size
- 2–10 employees
About Agency Operators: Level Up
Helping agency owners install Operational Excellence so they can have fewer client fires and less stress.
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Latest activity from Agency Operators: Level Up
7 signals
People
Agency Operators: Level Up hired a full-time designer at the 75th-85th percentile to handle routine production assets, QA checklists, and PM tool updates.
Research & Knowledge
Agency Operators: Level Up built a capacity model for an $80k/mo agency owner's team to define lanes, set up structured review windows, and create a level production calendar.
Research & Knowledge
Agency Operators: Level Up conducted research and found that an $80k/mo agency owner's real capacity was only 7 clients, despite his target of 15 new clients.
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