Aircall has evolved significantly over the past five years, introducing AI Agents, Inbound AI Agents, Outbound AI Agents, Agent Builder, Voice Customization & Accents, Knowledge Base & Guardrails, Intent Detection & Routing, AI Actions, CRM Updates, Meeting Booking, Ticket Creation, Order Lookup, Lead Qualification, Multi-Language Support, 24/7 Coverage, Recursive Performance Improvement, AI Messaging Agents, SMS & WhatsApp Agents, AI Actions, Human Handoff with Context, Unified Inbox (Voice, SM
Public source
Publisher name
Public post
Aircall has evolved so much in the past 5 years: 📁 Aircall ┃ ┣ 📁 AI Agents ┃ ┣ 📁 AI Voice Agents ┃ ┃ ┣ 📁 Inbound AI Agents ┃ ┃ ┃ ┣ 📁 AI Receptionist: Call Routing &…
Company
Aircall
The collaborative, AI-powered customer communications platform. Trusted by more than 23,000 companies worldwide.
- Industry
- Software Development
- Location
- Bellevue, US
- Company size
- 501–1,000 employees
About Aircall
The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.
See moreLatest activity
Latest activity from Aircall
13 signals
Presence & Recognition
Aircall and Cloud Coachers are hosting a Builders Day workshop in Madrid on September 23, featuring a workshop where participants will build their own AI voice agents with Salesforce.
Products & Services
Aircall achieved impressive results from Ewake on this use case.
Products & Services
Aircall scored every call against a script to measure the performance of Sales and Marketing Directors.
Discover more
Similar signals
Similar public activity from other companies.
Products & Services
Zendesk
Zendesk AI agents understand over 95% of customer conversations and resolve up to 80% of routine inquiries.
Products & Services
RingCentral
RingCentral launched the AI Conversation Expert (ACE) to analyze 100% of customer interactions, surfacing trends and flagging issues from call recordings.
Products & Services
Five9
Five9 AI Agent Assist delivers real-time intelligence directly to agents inside the Salesforce workspace they already use every day.
Products & Services
CloudTalk
CloudTalk implemented real-time dashboards, full recordings, and a Salesforce integration to handle 8,000 to 10,000 calls a month across 2,000 apartments.
Products & Services
Dialpad