AireSpring kept escalation paths short to ensure nobody waited twelve hours for a decision.
Published
Signal category
Technology & Infrastructure
Quote
“Kept escalation paths short so nobody waited twelve hours for a decision”
— Arno Vigen|AireSpring team
Company
AireSpring
Global provider of Managed Connectivity, SASE, SD-WAN, Mobility and UCaaS to multi-location enterprises.
- Industry
- Telecommunications
- Location
- Clearwater, US
- Company size
- 380 employees
AireSpring empowers global enterprises with fully managed, best-of-breed IT and network solutions, delivering seamless connectivity, security, mobility, and unified communications. At the core of our offering is AIreCONTROL, our proprietary AI-powered IT Service Management (ITSM) platform providing real-time visibility, control, and automation across your entire network ecosystem. AIreCONTROL, leveraging the power and intelligence of AIOps, consolidates the management of IT, security, and connectivity services into a single pane of glass, integrating data, alerts, and notifications from AireSpring’s diverse portfolio — including SD-WAN, SASE, circuits, firewalls, routers, and connectivity—into one intuitive SaaS platform. AireSpring’s integrated voice, data, and security solutions complemented with AIrePOD tier 3 engineering support span hundreds of global providers including Starlink, ensuring optimized secure network performance, and unparalleled resiliency.
Founded 2001