Operations & SupplyEvent: September 8, 2026
Aurelian MACECOM handed the routine volume to AVA to automatically reduce call volume by 60% since 2026.
Published
Signal category
Operations & Supply
Quote
“MACECOM handed the routine volume to AVA.”
— Aurelian team
Company
Aurelian
Aurelian automates non-emergency calls so 911 dispatchers can focus on the actual emergencies.
- Industry
- Software Development
- Location
- Seattle, US
- Company size
- 63 employees
Automating non-emergency calls so PSAPs can focus on true emergencies. Aurelian routes, triages, and resolves non-emergency calls like noise complaints and general questions so dispatchers can stay focused on real emergencies. We don’t replace human dispatchers. We empower them to be more effective by clearing the line of non-emergency calls.