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Research & KnowledgeEvent: September 3, 2026

Avalara asked a critical question regarding the DITA reuse model and semantic graph knowledge layer to determine whether to continue maintaining it or start fresh.

Published

Signal category

Research & Knowledge

Quote

We recently asked a critical question: With agentic AI and a semantic graph knowledge layer, should we continue maintaining the DITA reuse model that has served us well for years? Or could we start fresh – resolving (normalizing) all reuse references while creating a more powerful, simpler, and content-source-agnostic model for reuse?

Michael Iantosca|Avalara team

Company

Avalara

End-to-end tax and compliance

Industry
Software Development
Location
Durham, US
Company size
5,643 employees

Avalara is the agentic AI platform for global tax and compliance. For over two decades, we’ve built one of the most expansive libraries of tax content and integrations in the industry. We process more than 54 billion transactions annually and support 200,000+ direct and indirect customers globally. Our purpose-built agents automate end-to-end compliance with precision: tax calculations, return filings, exemption certificate management, and beyond. Learn more at Avalara.com.

Founded 2004

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