Bankcard International Group identified a known bug in its AI Native Enterprise platform where employees cannot see their own inter office chat elements.

We’re Bankcard International Group (BIG) — a refreshingly different partner for high-risk merchant accounts. At the core of who we are is The BIG Promise: Truth in Pricing 100% Transparency Top-Notch Service This isn’t marketing fluff. It’s our culture. For two years in a row—2024 & 2025—we’ve been honored as “Top Payments Company of the Year” at the PBC Conference. That recognition reflects what we live every day: delivering dependable, legitimate, and service-oriented payment solutions to businesses often overlooked by the traditional banking world. Our team is built from industry veterans—each with 10+ years in high-risk merchant services. We’ve navigated just about every scenario imaginable and use that collective experience to design solutions that help your business succeed, both domestically and internationally. At BIG, we believe every legal business deserves: Respectful, professional service Affordable and compliant processing options A long-term relationship built on trust We don’t just process payments. We help you protect revenue, grow confidently, and access the kind of support that most “high risk” businesses are denied. That’s the BIG Difference.