Barphone integrated advanced Voice AI capabilities into Genesys Cloud
Published
Signal category
Products & Services
Quote
“The integration of advanced Voice AI capabilities into Genesys Cloud”
— Barphone team
Company
Barphone
Reinventing Customer Experience!
- Industry
- Telecommunications
- Location
- Metamorfosi, GR
- Company size
- 33 employees
As a leading provider of Contact Center and Unified Communications & Collaboration solutions, we create unique experiences for both end customers and employees. Our mission is to help our customers accelerate Digital Transformation. We have established long-term relationships with market leaders in different industry fields, and partnerships with top corporations such as Avaya, Genesys, Microsoft, Audiocodes, Jabra, enabling us to bring intel experiences to new heights for businesses and organizations of all sizes – in the cloud, on-premises, or hybrid. Our Clients trust us for our extended expertise in: ➜ Contact Center ➜ Unified Communications & Collaboration ➜ Cloud Migration ➜ Custom Software Solutions Development ➜ Consulting & User Training ➜ Project Management & Service Delivery ➜ Technical Support Our strategy is based on 3 pillars: Cloud First | Consulting Services | Multi-vendor Approach With 50+ years of experience in Telecommunications, we continue to grow! 2023: Barphone Learning Journey Program 2022: Strategic Partnerships with Genesys, Microsoft, Audiocodes 2021: Avaya Innovation Partner Award in EMEA 2020: Double Business Growth & 25% HR Growth 2019: Jabra Premium Partner 2017: Avaya Diamond Partner & Cloud Specialist 2014: Avaya Platinum Business Partner 2012: Founding Member of Aura Alliance 2011: Avaya Authorized Video Provider 2010: Avaya Certified Quality Service Provider 2008: Avaya Gold Business Partner 2007: Avaya Silver Business Partner 2001: Business Partner Avaya Communications 1998: Business Partner Lucent Technologies 1996: Business Partner ΑΤ&Τ 1972: Barphone Hellas Founded All these years and partnerships have challenged us to think, act and react for our customers’ benefit. None of this mentality or milestones would have been realized if we didn’t believe and invest in our People, our core strength! We can’t help but stand true to our values, fulfilling their continuous thirst for learning and development.
Founded 1972