BCD Travel consolidated three on-premises deployments and approximately 250 servers into a single platform supporting 7,000 agents worldwide to transform its global contact center operations.
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Innovation can be a powerful driver of both business value and environmental progress. Together with Genesys, BCD transformed its global contact center operations by con…
Company
BCD Travel
Open by design. We create connections that move people and ideas forward.
- Industry
- Software Development
- Location
- Utrecht, NL
- Company size
- 10,001+ employees
About BCD Travel
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved US$24.4 billion in sales. For more information, visit our website. You can also subscribe to our newsletter for the latest industry insights, thought-leader analysis and top tips to drive your successful travel program. Go to: http://ow.ly/N73i50Mhc9Y
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Latest activity from BCD Travel
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Presence & Recognition
BCD Travel co-presented with Olivia Rose at the ATL AI | Cybersecurity Leaders Forum.
Products & Services
BCD Travel introduced Open by Design, a connected platform called Tripsource that helps clients manage travel costs and elevate the traveler experience.
Products & Services
BCD Travel delivers the Open by Design approach with Tripsource, a connected platform helping clients manage costs and elevate the traveler experience.
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