Bettera ranked knowledge management for safer AI as the 2026 Top 10 in the Educause 2026 event.
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Knowledge management for safer AI made the 2026 Top 10. I have been writing about this for a while, so it is nice to have company. The point is simple. Your agents answe…
Company
Bettera
The ServiceNow Ecosystem’s Only AI-Native, Higher Education Focused Partner
- Industry
- Business Consulting and Services
- Location
- Chicago, US
- Company size
- 2–10 employees
About Bettera
Higher Education experience, made better with ServiceNow and AI. Bettera is the only AI-native, ServiceNow consulting partner built exclusively for higher education. We help colleges and universities modernize ITSM, CSM, Now Assist, and student experience workflows with an AI-native delivery model. We believe that the institutions shaping the future of our world deserve a partner who understands both their mission and their potential. We exist to be the bridge between digital transformation and human advancement for the universities and colleges that educate, research, and lead. In an era where technology often feels impersonal, we ensure it creates a ripple effect of positive change modernizing the student journey, empowering faculty, and strengthening institutional trust through a connected campus. We didn’t choose Higher Education by accident; we chose it because it is our passion. By focusing exclusively on the academy, we bring empathy and domain knowledge that generalist firms cannot match. We speak your language from enrollment yield and retention to research administration and faculty workload. And, we understand that a "broken process" is a barrier to a student’s degree and a hurdle for institutional growth. The Bettera Blueprint: We are challenging the status quo of consulting through an AI-native operating model - the way consulting should be done. The Bettera Blueprint is a custom-designed architectural plan supported by an AI-native ecosystem. By scaling intelligence rather than just headcount, we eliminate the manual friction of the "Legacy Way," delivering high-quality, architecturally sound solutions 30–50% faster than traditional firms. We don’t just "add" AI; it is our foundation, ensuring you see impact in weeks, not years. Let's build something extraordinary - together
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Latest activity from Bettera
5 signals
Research & Knowledge
Bettera published a five-phase migration playbook for knowledge management on ServiceNow, including a governance model that must move with the content.
Presence & Recognition
Bettera was ranked as the 2026 EDUCAUSE Top 10 for knowledge management for safer AI.
Presence & Recognition
Bettera CEO David Holstein and Allison Chandran from Indiana University Bloomington are bringing the ServiceNow Higher Ed Summit session on practical and tactical knowledge management and governance to the home office.
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