Products & ServicesEvent: September 1, 2026
Birdie.so captures technical context and generates repro steps from customer sessions using Birdie MCP.
Published
Signal category
Products & Services
Quote
“Birdie captures the technical context and generates the steps that led to the failure.”
— Maxime Manseau 🦤|Birdie.so team
Company
Birdie.so
Screen Recording for modern Support teams.
- Industry
- Software Development
- Company size
- 3 employees
We help support teams resolve complex tickets with 0 back-and-forths. 🪄 Customers can record a video to explain their issue without downloading anything. Agents can watch the video and console logs to understand the problem, reproduce it, and solve the issue quickly. Birdie integrates with most helpdesks and is used by 2000+ support teams.