BlueMatrix sustained 97%+ SLA attainment across the Americas, EMEA, and APAC with no region trailing the global average by more than 2% after replacing the blended standard with individual contract tracking at the account level.

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Two customers on the same product. Two different contracts. One internal SLA covering both. That's not an edge case. That's what happens by default as a customer base sc…

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Company

BlueMatrix

The Research Infrastructure Company

Industry
Financial Services
Location
New York, US
Company size
201–500 employees

About BlueMatrix

BlueMatrix is the research infrastructure company — the only platform that spans the entire investment research lifecycle, from creation to compliant distribution to downstream consumption. We power how research is authored, governed, and distributed by sell-side firms, and how it's ingested by the buy-side firms, portfolio managers, and AI systems that act on it. The financial research ecosystem is undergoing a structural shift. The industry is investing heavily in AI interfaces — the applications and experiences that sit in front of the user. BlueMatrix operates at a different layer. We are the infrastructure beneath the answer: the platform that determines what research can be accessed, how it is structured and governed, and how its use can be traced and understood. For sell-side firms, BlueMatrix eliminates the patchwork of point tools that slow research teams, create compliance gaps, and make it impossible to know whether your research reaches the right consumers — an increasingly critical challenge in the age of AI. For buy-side firms, it means a single connection into a governed universe of sell-side research, machine-readable and entitlement-enforced at the source. Founded in 1999. Trusted by over 1,000 institutional financial firms across more than 50 countries.

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