Bosch Service Solutions introduced a multilingual emergency service solution that allows passengers to press an emergency button and have a real-time translating voice assistant add to the line for both sides.
Published
Signal category
Products & Services
Quote
“Our latest solution addresses a situation we all hope to avoid: being stuck in an elevator, especially when you do not speak the local language. Our multilingual emergency service solves this by bridging the language gap instantly.”
— Bosch Service Solutions team
Company
Bosch Service Solutions
Connected Services | More than the sum of its parts.
- Industry
- Business Consulting and Services
- Location
- Frankfurt, DE
- Company size
- 3,197 employees
Bosch Service Solutions is a leading international provider of connected services with over 10,000 employees worldwide (as of May 2025). Since 1986, this Bosch division has developed comprehensive service solutions tailored to customers and users, with a particular focus on Customer Experience (CX) in alarm and emergency call management for the automotive, logistics, healthcare, pharmaceutical, and building systems industries. Available in 60 countries and over 40 languages, the offering is designed to make everyday life safer, more comfortable, and more efficient, in line with the "Invented for life" principle. Customers benefit from industry-leading AI expertise, scalable automation, and an international team of service experts integrated into a global partner network. Through the intelligent integration of sensor technology, software, CX expertise, and intervention services, data-driven services with the highest safety and quality standards are created – ranging from specialized individual services to the integration of complex global value chains. Corporate information: https://bit.ly/2N7Cofu Privacy statement: https://bit.ly/3u2Go1m Legal Notice: https://bit.ly/3AgK3QW © 2025 Bosch Service Solutions GmbH, all rights reserved
Founded 1985