Boxfusion Consulting Limited announced that experts from Oracle and Boxfusion will be joined by Jon Watson, Silvia Bujor, and Alex Anderton for a webinar on upgrading from RightNow to Oracle Fusion Service on Wednesday, 9 September 2026.

Boxfusion is an award-winning Oracle partner. A part of the Praesto Consulting Group, we deliver expert consultancy across Oracle CX, EPM, Siebel CRM, and the wider Oracle Fusion suite. Specialising in AI-driven solutions across CX, Helpdesk, and EPM, we combine automation, user experience, and precision delivery to solve complex business challenges and drive measurable outcomes. Our services span the full Oracle platform, enabling organisations to enhance customer engagement, streamline operations, and make smarter, data-driven decisions. We work closely with brands, systems integrators, and service providers to unlock value and create differentiated customer experiences. Our focus on quality and customer success has earned us a 97% retention rate and a reputation as a trusted, safe pair of hands in Oracle implementation. We help organisations move faster, innovate with confidence, and achieve real business results, while reducing the cost, risk, and time of CX and CRM initiatives through deep expertise and a 'first-time-right' approach.