Brainfish customer Huntress cut their support queue by over half while keeping customer satisfaction at 99% and growing their customer base.
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š¦ CUSTOMER SPOTLIGHT š¦ Huntress cut their support queue by over half. Kept CSAT at 99%. All while growing their customer base. Check out the full story here: https://lā¦
Company
Brainfish
AI support agents designed for B2B complexity.
- Industry
- Software Development
- Location
- Sydney, AU
- Company size
- 11ā50 employees
About Brainfish
Brainfish gives every AI agent the right context to accurately resolve complex customer interactions. We turn your demos, calls, tickets, docs, Slack, Teams, etc... into living knowledge and route the exact slice each agent needs at the moment of the question. Customer-facing or internal. Any channel. Any role. AI agents that resolve like your best rep, personalized to each customer's setup and plan. Internal copilots that answer your team's questions in Slack and Teams before they have to ask anyone. Knowledge that builds and updates itself from the work your team is already doing. Plugs into the stack you already pay for. Zendesk, Intercom, Salesforce, Slack. Brainfish makes them smarter without replacing them.
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