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Research & KnowledgeEvent: August 31, 2026

Brillion combines usage data with property attributes to precisely target utility partners with personalized outreach and education

Published

Signal category

Research & Knowledge

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That's the layer Brillion sits in for our utility partners — combining usage data with property attributes (home size, equipment, vintage, and more 🏠) to precisely target the right customer with the right offer

Herb Firsching|Brillion team

Company

Brillion

Elevating the utility customer experience.

Location
Atlanta, US
Company size
79 employees

At Brillion, we believe every utility customer relationship has the potential to be a true partnership. For today’s utility leaders, managing complex energy efficiency programs, adapting to shifting regulatory demands, and meeting evolving customer expectations is no small feat. You have a mission to help customers save money while delivering consistent, safe, and clean power. We are here to support that mission every step of the way. Brillion provides comprehensive software solutions designed specifically to help energy providers spark customer interest, streamline program delivery, and achieve measurable, sustainable results. By bringing together decades of utility expertise and deep behavioral data insights, we empower North American utilities to: • Engage: Transform call centers from reactive support to strategic hubs with personalized digital experiences and proactive communications that grab attention. • Educate: Guide customers toward energy savings through targeted recommendations, self-serve tutorials, and frictionless enrollment experiences. • Fulfill: Streamline demand-side management (DSM) and energy efficiency (EE) program delivery, automate workflows, and track participation to easily meet and report on regulatory goals. Whether your focus is driving residential energy consumption reduction or equipping your Commercial & Industrial (C&I) account managers with the insights they need to deepen relationships, our solutions turn resource constraints into focused outcomes. Led by CEO Brian Jones, our team is built by industry experts dedicated to solving the energy challenges of tomorrow. Our vision is simple: Accelerate a future where energy is efficient, affordable, and sustainable for everyone. Connect with us to see how we can help you make sure every single customer is all in on the clean energy transition.

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Brillion combines usage data with property attributes to precisely target utility partners with personalized outreach and education | SeedOps