Canopy 's Sage shopping assistant and Customer Service agent work in equal measure to provide conversational recommendations, generating roughly 9x an average visit's revenue, up from 2x last year
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Pretty mindblowing to see William-Sonoma's Otto agent resolving 70%+ of engagements without a handoff to a human, and Olive customers converting at 3x the rate of other…
Company
Canopy
Canopy helps ambitious brands scale with a dedicated Agent OS.
- Industry
- Software Development
- Location
- Los Angeles, US
- Company size
- 11–50 employees
About Canopy
Users don't trust agents that don't know them. Podium gives your agent durable memory, domain expertise, and enrichment across deep categories so every recommendation is informed, every experience feels earned.
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Latest activity from Canopy
4 signals
Research & Knowledge
Canopy published its Q2 2026 AI1000 benchmark, scoring the top 1,000 retailers on how ready their sites are for agentic commerce.
Customers & Market
Canopy's Sage shopping assistant and Customer Service agent work in equal measure to provide conversational recommendations, generating roughly 9x an average visit's revenue, up from 2x last year
Customers & Market
Canopy's Customer Service agent and Sage shopping assistant work in equal measure to resolve 70%+ of engagements without a handoff to a human at Williams-Sonoma
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