Capco colleagues Sam Riordan and Chris Probert share insights into how financial institutions can create AI-ready experiences with Raconteur

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Trust has always been at the heart of customer experience. As AI becomes more embedded in banking, thoughtful journey design will be essential to maintaining that trust.…

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About Capco

Capco, a Wipro company, is a global technology and management consultancy shaping change in the financial services and energy industries. For almost 30 years, we have been trusted to help our clients adapt, transform and create long-term value across capital markets, banking, payments, insurance, wealth and asset management, and the energy and utilities sectors. Our deep industry expertise, partnership mindset and award-winning Be Yourself At Work culture are amplified by our strengths in advisory, technology, data and AI innovation. We support our clients to establish clear priorities, connect vision to value, and deliver measurable impact when the stakes are highest. Expert-led, AI-infused, impact-focused – we do not just respond to change, we help shape it.

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