Cerence AI 's Dealer Assist Agent handles customer concerns about vehicle service appointments by providing guidance based on dealership-approved information and scheduling real-time service appointments.

Cerence AI (NASDAQ: CRNC) is a global industry leader in creating intuitive, seamless, AI-powered experiences across automotive and transportation. Leveraging decades of innovation and expertise in voice, generative AI, and large language models, Cerence AI powers integrated experiences that create safer, more connected, and more enjoyable journeys for drivers and passengers alike. With more than 525 million cars shipped with Cerence AI technology, the company partners with leading automakers, transportation OEMs, and technology companies to advance the next generation of user experiences. Cerence AI is headquartered in Burlington, Massachusetts, with operations globally and a worldwide team dedicated to pushing the boundaries of AI innovation. For more information, visit www.cerence.ai.