CG Tech Solutions reported that an Agilent 1260 fraction collector failed due to a tray configuration mismatch and a 96-well plate issue, which was resolved after a Chromeleon audit trail and lab advisor reboot.

CG Tech Solutions provides specialized IT support for pharmaceutical and biotech laboratory data systems, with deep expertise in Chromeleon CDS and critical analytical platforms. What We Do We keep laboratory systems running smoothly so your research never stops. When lab systems fail, compliance is at risk, or instruments won't connect—we're the experts who get everything back up. Our Specialties Chromeleon CDS ongoing support, troubleshooting, and optimization (processing methods, reporting, instrument connectivity) Instrument integration and connectivity support across laboratory platforms IT infrastructure support for enterprise laboratory systems (Chromeleon, Unicorn, SoftMax Pro) 21 CFR Part 11 compliance support Emergency support and proactive system maintenance Why Pharmaceutical Labs Choose Us We understand both sides: the technical complexity of laboratory data systems AND the regulatory requirements that govern them. Our background includes hands-on experience at Tanvex Biopharma, Thermo Fisher Scientific, and Gilead Sciences—supporting everything from R&D to manufacturing QC operations. The CG Tech Difference Unlike general IT support, we speak your language. We know what it means when Chromeleon throws an instrument error at 4 PM on Friday. We understand why data integrity matters for your regulatory submissions. And we know how to prevent costly downtime before it happens. Whether you're struggling with a system issue right now or want to prevent problems before they start, we bring the expertise to keep your lab running at peak efficiency. Industries Served: Pharmaceutical Manufacturing | Biotechnology | Research & Development | Quality Control

Founded 2018