Chargeback Gurus published key takeaways from the Mastercard-sponsored research on resolving customer concerns without unnecessary chargebacks.

Chargeback Gurus (CBG) is the leading automated AI orchestrated chargeback management platform, helping merchants protect and recover more revenue. CBG’s solutions are powered by innovative technologies, rich analytics, and deep industry expertise. With real-time insights and flexible delivery models, CBG equips merchants with the tools and technology needed for effective chargeback prevention and recovery. CBG aligns 100% with client goals and operates with integrity, transparency, and an unprecedented level of security and compliance.