Chatbase officially launched Backstage, a control center for managing customer-facing agents.
Published
Signal category
Products & Services
Quote
“On Monday, we officially launched Backstage, a control center for managing your customer-facing agent.”
— Chatbase team
Company
Chatbase
AI agents that meet your customers across chat, email, and voice, to resolve issues end to end and increase revenue.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 82 employees
Chatbase is the AI customer support platform for companies that take service seriously. Our platform enables businesses to build and deploy AI agents that don't just simply answer questions, but take action to resolve them. By connecting to your CRM, helpdesk, payment processors, and other tools, Chatbase agents take real action: updating subscriptions, checking order status, processing requests, and escalating intelligently when a human touch is needed. Chatbase is trusted by 10K+ global teams ranging from boutique retail and fitness brands to massive telecoms and infrastructure companies. Our platform is designed for teams that want the power of enterprise-grade AI without the complexity. What sets us apart: - AI agents trained on your business and data, not generic responses - Omnichannel deployment: web, whatsapp, slack, email & more - Seamless live agent handoff with full context preserved - 80+ languages with automatic detection - SOC 2 and GDPR compliant, enterprise-grade security Support doesn't have to be a cost center. With Chatbase, it can beome a competitive advantage.
Founded 2023