Content Guru's Richard Manthorpe shared an interview with CX Today discussing how Customer Data Platforms (CDPs) help organizations move beyond storing customer information to deliver connected, proactive, and AI-ready customer experiences.
Published
Signal category
Presence & Recognition
Quote
“In this new CX Today interview, Content Guru's Richard Manthorpe shares an interesting perspective on how CDPs can help organizations move beyond storing customer information and toward delivering more connected, proactive, and AI-ready customer experiences.”
— Jason Wauer|Content Guru team
Company
Content Guru
Engagement Made Easy®
- Industry
- Software Development
- Location
- Bracknell, GB
- Company size
- 534 employees
Content Guru is a leading global cloud Customer Experience (CX) technology provider and the only ‘challenger’ named in the 2025 Gartner® CCaaS Magic Quadrant™’. Content Guru's 𝐬𝐭𝐨𝐫𝐦® platform brings together AI, communications, systems of record and IoT technologies in one secure environment. 𝐬𝐭𝐨𝐫𝐦 is the platform of choice for enterprises and public sector organizations seeking mission-critical CX that is highly scalable and has deep integrations into third-party hardware and software. Content Guru’s AI orchestration capabilities provide leading automation and human-assist capabilities as well as autonomous and semi-autonomous agentic AI assistants. Content Guru’s ‘Omni’ pillars approach provides complete, unified CX: Omni-channel communications allow organizations and the public to reach out via their preferred method; Omni-automation introduces market-leading AI through Content Guru’s 𝐛𝐫𝐚𝐢𝐧® AI orchestration layer; Omni-data personalization is delivered through the 𝐬𝐭𝐨𝐫𝐦 CKS® Customer Data Platform; and Omni-customer integrations enable smooth service for IoT and digital devices.
Founded 2005