Continu analyzes 100% of customer conversations every week for product learnings and shares fully anonymized Field Notes in a rolling series.
Published
Signal category
Research & Knowledge
Quote
“Our team analyzes 100% of customer conversations every week for product learnings. These key insights and trends are beneficial to the broader learning community too, and so we're sharing fully anonymized Field Notes in a rolling series.”
— Continu team
Company
Continu
Continu is the modern AI-powered enterprise learning platform that centralizes partner, customer, and employee training.
- Industry
- Software Development
- Location
- New York, US
- Company size
- 25 employees
Continu is an AI-powered enterprise learning platform that unifies partner, customer, and employee training into a single, intuitive platform. Built to fix broken legacy learning tools, Continu delivers modern, consumer-grade experiences that drive engagement—boasting a 96% customer satisfaction rate and 99% learner engagement versus the 11% industry average. The platform features Eddy, a conversational AI learning agent that delivers just-in-time answers via Slack, Microsoft Teams, or SMS, transforming training from static course consumption to dynamic knowledge access in the flow of work. Smart Segmentation™ ensures the right content reaches the right audiences automatically. Deep integrations with popular workplace tools create seamless workflows, while robust analytics connect training to business outcomes. Trusted by world-class companies like GoPro, Instacart, SoFi, and U.S. Foods, Continu scales learning globally, reduce administrative burden, and prove measurable ROI.
Founded 2012